Frequently Asked Questions

Answering your questions on therapy treatment

Below are the answers to the questions that are most commonly asked about massage therapy treatment.

Should you have additional questions please feel free to contact  me. 

QuestionHow do I book my appointment on-line?

AnswerSelect the "Appointment Book" icon,  look though the calendar for a time and date that works for you, click on the time slot you want to start at and use the service scroll bar to choose the treatment time you want. Fill in the required contact fields and "book" your massage. (The on-line calendar books only 3 months ahead)


QuestionCan I check when my appointment is?

Answershort answer? But you should receive a email confirmation for your appointment as well as an appointment reminder the day before at the address you provide when booking. If you do not receive an email, check your trash folder and accept kneadfulthing as an acceptable source.


QuestionCan I cancel an appointment on-line?

AnswerNot directly, but if you need to switch an appointment, choose the next date and time you would like treatment and in the "notes" section let me know the date you are cancelling. 


QuestionHow will massage therapy benefit me?

AnswerWith professional massage therapy you can experience relief from muscular tension and pain, receive increased range of motion and a reduction of mental stress levels. Massage is a natural healing process that can deliver both physical and emotional benefits. Treatments are specifically tailored to meet your needs.


QuestionHow often will I need treatments?

AnswerYour body will let you know. Some people require only a few sessions to treat a specific problem, while others become regular users of massage therapy as both proactive and preventative healthcare. Massage can help maintain good muscle tone, flexibility, and help correct muscular injuries.


QuestionHow old does a person need to be to receive massage therapy?

AnswerAny age. Massage therapy treatments are effective from birth until palliative care stages.


QuestionWhich areas of my body will get massaged?

AnswerThe therapist will ask you what your specific goals for treatment are eg; headaches, relaxation, restricted range of motion. You will also be asked to describe any chronic problems that you are experiencing. This will determine the appropriate regions of your body that need attention. A typical full-body massage involves your back, neck, shoulders, arms, legs, feet, and hands.


QuestionWill I experience muscle soreness following a massage therapy treatment?

AnswerMost people report that they feel very relaxed, and often experience significant relief from aches, pains and stress after a massage session. However some people, especially those who require deep-tissue massage, experience mild muscle soreness which may last a day or two. Once the soreness is gone, they often notice heightened energy levels and an increased range of motion.


QuestionI'm not sure I'm comfortable with a stranger touching me. What happens if I don't like it?

AnswerIt is not uncommon for first-time clients to be apprehensive with the personal nature of massage therapy. Most clients lose this apprehension within the first few minutes of treatment. Massage therapists are trained professionals who respect your feelings and go out of their way to allow you to feel comfortable. At any point during treatment you may ask to stop the treatment or end the session for any reason.


QuestionDo I have to take off all of my clothes?

AnswerOne of the keys to the success of a your massage therapy session is your ability to relax and feel comfortable. Therefore, the decision is yours; remove only the articles of clothing that you are comfortable with removing. Traditional full-body massage treatments work best administered directly, without the barrier of clothing on the areas massaged. During a session you will be fully covered with a table sheet/blanket, only the area of your body that is being worked on is uncovered.  Before and after the session, you will undress and dress in complete privacy.


QuestionWill my extended healthcare plan cover the costs of massage therapy treatments?

AnswerMost extended healthcare plans include some massage therapy. But it is wise to check with your provider as some plans ask you to first receive a physician's referral.


QuestionDo you offer massage gift certificates?

AnswerYes I do! A therapeutic massage is a great way to show someone how much you care.  Gift Certificates can be sent on line, please contact me for more details.


QuestionWhat if I miss my appointment?

Answer24 hours notice of cancellation is appreciated, but life can happen. If you are unable to make your appointment please let me know as soon as you can by text (289) 441-2007 . As I may be able to fill the time with my wait list.  There is a $50 "no show" fee